Volunteer

Could you support us by volunteering at your local Stray Aid charity shop and help fund the care for hundreds of unwanted dogs and cats across the North East of England?

Volunteer at Stray Aid

PLEASE NOTE: Volunteer roles are currently restricted due to the impact of COVID-19. We are currently unable to accommodate volunteers in our kennels.

Every Stray Aid shop needs an amazing team of volunteers to make it a success and we are on the lookout for people to join us. Our shops raise vital funds to support our Rescue and Rehoming centre and increase awareness of our charity and the work we do.

There are many different ways you can help and even a couple of hours a week will make a difference as a Volunteer Community Shop Assistant. Your role is to assist in the day to day running of the charity shop, to maximise sales and profitability and to be the public face of Stray Aid. Your main tasks are to assist and serve customers, to process stock including sorting, steaming, pricing and hanging of donated items and to promote public understanding of what Stray Aid does and the importance of raising funds through the shop.

Are you a team player, do you enjoy building relationships with people, can you go that extra mile when it comes to customer service?

Stray Aid can offer you the chance to develop retail skills for your CV, volunteer to work flexible hours to suit you and to make new friends.

If you are friendly and enjoy working as part of a team and with the public, if you want to develop customer service skills and are at least 18 years old then get in touch today and talk to us about volunteering in one of our charity shops.

Our Available Volunteer Roles

Role: Volunteers are required to organise and support a programme of fundraising events and raise awareness of Stray Aid in the community.

Duties: Generating new ideas for fundraising, organising events, transporting dogs to events in Stray Aid vehicles, working with a range of organisations, attending fundraising events and promoting the work of the charity

Person Specification: Reliable, ability to organise and/or assist with events, good communication skills and confidence working with dogs and the public, professional and able to work as part of an effective team

Role: Volunteers are required to work in Stray Aid’s charity shops, which are based in Seaham, Stanley and Blackhall

Duties: Welcoming and assisting customers, managing and displaying stock, serving customers, handling transactions and keeping the shop clean and tidy

Person Specification: Over 18, reliable, confidence in working with the public, verbal communication skills, professional and able to work as part of an effective team

Role: Volunteers are required to market and promote the work of the charity through local networks, media and social media channels

Duties: Developing the charity’s social media communication channels, publicising the charity’s work through local and national networks, developing links with the corporate sector and increasing the charity’s presence in local media

Person Specification: Reliable,IT experience, excellent verbal and written communication skills, confidence in working with a range of organisations and networks, professional and able to work as part of an effective team

Apply to volunteer at Stray Aid

Complete the form below or download and complete our volunteer application form and send to:

Stray Aid Rescue Centre, Cornforth Lane, Coxhoe, Durham, DH6 4EL or email it to [email protected]. You will then be invited to attend a welcome meeting.

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    Areas of interest


    ReceptionAnimal WelfareRehoming AdministrationRehoming KennelsEventsAdministration SupportIT, PR and MarketingCharity Shops

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